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Garland e686 element #GL2195000

Question asked by on Jan 28, 2019
Latest reply on Jan 30, 2019 by fixbear
I've recently installed a new element #GL2195000 with a new infinite switch #GLCKG03185-2.
The surface element turns on when the infinite switch is at minimum and at maximum but is irresponsive in between. 
Is there a chance that the element or switch is defective?