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Why is the top rim on prep cooler not getting cold?

Question asked by mewservices on Dec 22, 2018
Latest reply on Feb 1, 2019 by mewservices

Have a prep cooler with drawers in the bottom. Bottom of cooler where drawers are is 33°. The top where you put your containers is 60+ degrees. The solenoid that sends refrigerant up to the rim of the top parts is opening and is sending refrigerant but it’s not get cold up there.