It would be nice if one of us could provide you help, but without a model number it would be a shot in the dark.
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Finally, we only address issues for commercial cooking, refrigeration, food prep, and warewashing equipment. Parts Town serves the commercial kitchen industry, and while some manufacturers make both commercial and household appliances, we only work with the equipment designed for commercial applications.
John, my being unable to see through the internet and troubleshoot your machine, maybe this link will help:
How do I fix my ice machine?
That is cute. Love it. How did you ever find it?
I just searched "randomizer" - a term I learned from a Facebook razz I was once a part of (it cost me too much $$$, so left it). I saw one with a "wheel", then simply modified it for this situation.
It seemed appropriate for how John's question was presented.
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