Can't figure out how to get this to work.
We don't address residential appliance questions here. Only commercial-grade equipment used in restaurants and such.
But if it is of any help, Open lid, add about 14 cups of water till it starts to come out cone. Now plug in and turn on. wait 20 minuets for the tank to warm up. Now add filter and coffee to the cone. Pour in 10 cups of water. When done dripping, enjoy. Oh, forgot that some models of the b10 have a water valve. water will not go down to the tank till the cover is closed.
@Fixbear is right, we only address commercial equipment issues.
But, I'm always happy to try and lend a hand by giving out info
A quick note about home coffee makers--if you're experiencing an issue, or you need to replace anything besides the decanter (or maybe brew funnel), it's generally going to cost you less to buy new. They just don't make home units like commercial ones. In fact, the above manual even specifies that there are no user serviceable parts. Even if you possess the technical knowledge, the availability and cost of parts make it a time waster.
Finally, be sure you're keeping a schedule for descaling your unit. Once a lot of scale builds up, it's incredibly difficult to remove with chemicals/vinegar. A little prevention will go a long way.
I hope this helps!
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