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Alto-Shaam Combi 20-20 Gas

Question asked by Guest on Nov 8, 2017
Latest reply on Nov 29, 2017 by ectofix

God knows I am going to regret asking, but I just got off phone with one of my clients who "claims" their 1 year old Alto 20-20 gas combi overheated causing the glass panels to explode? Ugh, 35 years and I have never ever heard of or seen this happen, personally think they stuffed doors on dolly or ran into unit and dont want to fess up, has anyone here ever heard of this happening? Please be gentle.