General Topics

Needing the pump is only it you can't drain thru the floor.  A pump one would be used to say install to a sink drain ir where you can't get a 1/8 nch per ft pitch on the drain line to a gravity drain.

I forgot to ask you you have a production problem?  Safety lock out?   Cleaning one of these does require a bit of disassembly.  In case you lost the manual, it's explained in section 4.  I've attached one here; https://www.partstown.com/modelManual/MAN-Neo_iom.pdf   Make sure the machine is level and that the drain has a vent standpipe on it. …

Yes, a major blockage, so was only lighting on one side. Thankyou for your help

Dang, I could swear I hit a 2. Can't tell you how much I hate vari len's.

Check your high limit and operating thermostat.   I had a similar situation on a Deep fryer, one of which Ectofix and Fixbear helped me resolve.   It turned out to be the operating thermostat was off so it would overshoot and trip the high limit which killed the pilot. I had the same thing thinking it wouldn't stay lit, so I replaced the gas…

This is TechTown for technical questions.  We're here voluntarily.  We don't receive pay from, nor work for PartsTown.   As a tech, I'll always call the manufacturer for the best answer.   For assistance in parts identification from PartTown, I suggest that you contact them directly: https://www.partstown.com/contact-us    Otherwise, go to…

Several questions.  Complete model number would be nice so I know what this oven has.  Where did you come up with a error code from.  I thought they only went to 8  on the 061's

I don't have any experience with the machine you are using, but that shouldn't matter too much, I also don't know anything about the product you are trying to do.   We are trying to figure out your problem, did you recently change something? Did you switch to a different batch recently? Relocate to a warmer area?   Trick is to go back to where…

I know I'm a little late to reply, but those newer knobs are almost indestructible.  The black plastic inserts do tend to melt or deform over time.  The insert is available separately     Southbend 4440729 for a 6-pack of gas D stem inserts, or for a single insert use Star 2L-Z15445.  If the insert is for a Robertshaw thermostat D-shaft, use Star…

This is TechTown for technical questions.  We're here voluntarily.  We don't receive pay from, nor work for PartsTown.   For assistance in parts identification, contact PartsTown: https://www.partstown.com/contact-us    Otherwise, go to their homepage and use their "Find Equipment Manuals" feature: https://www.partstown.com/  It's SO easy.